{"id":19,"date":"2026-09-25T10:20:04","date_gmt":"2026-09-25T08:20:04","guid":{"rendered":"https:\/\/bigpuffclub.com\/get-in-touch\/"},"modified":"2026-10-17T20:30:22","modified_gmt":"2026-10-17T18:30:22","slug":"get-in-touch","status":"publish","type":"page","link":"https:\/\/bigpuffclub.com\/en\/get-in-touch\/","title":{"rendered":"Contact"},"content":{"rendered":"<div class=\"cod-contact\"><div class=\"cod-contact__main\"><h2>How to reach us<\/h2><div class=\"cod-contact-grid\"><div class=\"cod-contact-card\"><h3 class=\"cod-contact-card__title\">Email<\/h3><p class=\"cod-contact-card__body\">Best for anything with an order number attached.<\/p><p class=\"cod-contact-card__action\"><a href=\"mailto:support@bigpuffclub.com\">support@bigpuffclub.com<\/a><\/p><\/div><div class=\"cod-contact-card\"><h3 class=\"cod-contact-card__title\">WhatsApp<\/h3><p class=\"cod-contact-card__body\">Best for a quick question before you order.<\/p><p class=\"cod-contact-card__action\"><a href=\"https:\/\/wa.me\/34659916606\">Open WhatsApp<\/a><\/p><\/div><div class=\"cod-contact-card\"><h3 class=\"cod-contact-card__title\">Phone<\/h3><p class=\"cod-contact-card__body\">Call us if you prefer to talk it through.<\/p><p class=\"cod-contact-card__action\"><a href=\"tel:+34659916606\">+34 659 916 606<\/a><\/p><\/div><\/div><p>We usually reply within one business day.<\/p><p>Whatever you write about, have your order number to hand \u2014 it is on your confirmation email, and on the <a href=\"https:\/\/bigpuffclub.com\/en\/track-order\/\">order tracking<\/a> page.<\/p><\/div><aside class=\"cod-contact__aside\"><p class=\"cod-contact__eyebrow\">Quick help<\/p><h2 class=\"cod-contact__aside-title\">Before you write<\/h2><dl class=\"cod-quickhelp\"><dt>Where is my parcel?<\/dt><dd><a href=\"https:\/\/bigpuffclub.com\/en\/track-order\/\">Look up your order<\/a> answers it faster than we can, with your order number and email.<\/dd><dt>I refused a cash-on-delivery parcel<\/dt><dd>You are charged nothing. Write only if you want to order again.<\/dd><dt>It arrived damaged or faulty<\/dt><dd>Tell us as soon as you reasonably can. Photographs help but are not required. <a href=\"https:\/\/bigpuffclub.com\/en\/returns-refunds\/\">Returns and claims<\/a>.<\/dd><dt>I am buying for a shop<\/dt><dd>The volume prices on this site apply to everyone. For larger or regular orders, see <a href=\"https:\/\/bigpuffclub.com\/en\/wholesale-terms\/\">wholesale terms<\/a>.<\/dd><\/dl><div class=\"cod-contact__actions\"><a class=\"cod-btn cod-btn--ghost\" href=\"https:\/\/bigpuffclub.com\/en\/track-order\/\">Track an order<\/a><a class=\"cod-btn cod-btn--primary\" href=\"https:\/\/bigpuffclub.com\/en\/faq\/\">View FAQ<\/a><\/div><\/aside><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bigpuffclub.com\/en\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bigpuffclub.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bigpuffclub.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bigpuffclub.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bigpuffclub.com\/en\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":1,"href":"https:\/\/bigpuffclub.com\/en\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":66,"href":"https:\/\/bigpuffclub.com\/en\/wp-json\/wp\/v2\/pages\/19\/revisions\/66"}],"wp:attachment":[{"href":"https:\/\/bigpuffclub.com\/en\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}